FCCI INSURANCE GROUP TEXT MESSAGING TERMS AND CONDITIONS

By enrolling in FCCI Insurance Group’s Text Messaging Service, you agree to be bound by the following Terms and Conditions:

By choosing to participate in this program, you expressly consent to receive text messages from FCCI Insurance Group related to your claim or policy at the mobile number you provide. You certify that you are at least 18 years of age, a U.S. resident, and that you are the account holder of the mobile number you provide or have permission of the account holder to provide the mobile number. You agree to notify FCCI Insurance Group immediately if you change your phone number.

Message frequency varies.

FCCI Insurance Group does not guarantee the delivery of text messages, and they may be delayed or not received for reasons beyond our control. FCCI Insurance Group does not guarantee the security of messages sent via text.

FCCI Insurance Group does not charge for this service, but messaging and data rates from your mobile carrier may apply.

You can opt out of receiving texts at any time by texting STOP. By doing so, you may receive an additional confirmation text acknowledging our receipt of your request. No additional text messages will be sent unless you re-enroll in the service.

If you have questions about the service, you may contact FCCI Insurance Group’s customer service team by calling 800-226-3224 or emailing LossReportingandClaims@fcci-group.com.

These Text Messaging Terms and Conditions are subject to change without notice. The most current version of the Text Messaging Terms and Conditions is available here.  

FCCI INSURANCE GROUP PRIVACY POLICY

Federal law requires that certain companies inform Consumers of certain insurance products how their non-public personal information is treated.

We at the FCCI Insurance Group and its affiliated companies value the confidentiality of the non-public personal information we receive concerning our Consumers.

We collect and use information necessary to administer the policy and provide our Consumers with efficient service.

We collect non-public personal information about our Consumers from various sources. Most of the information we obtain comes directly from our Consumers as part of the application process. We collect and maintain information we develop based on our Consumers’ transactions with us and our affiliates. We may obtain information from non-affiliated third parties, such as motor vehicle reports, claim reports or property inspection reports. We may also obtain information from a consumer reporting agency in compliance with appropriate laws and regulations.

FCCI Insurance Group shares all information with its affiliated companies to administer the policy and provide our Consumers with efficient service.

FCCI Insurance Group and its affiliated companies do not disclose non-public personal information concerning our Consumers to non-affiliated third parties, except as permitted or required by law.

FCCI Insurance Group applies the same privacy policy to former and current Consumers.

FCCI Insurance Group takes reasonable steps to ensure that the privacy of non-public information is maintained. FCCI Insurance Group maintains physical and electronic safeguards to protect the information we acquire. We periodically review and test our electronic systems to assess the strength of our security precautions.

Text Messaging Privacy:

We do not use your mobile number for text marketing purposes or share your mobile number or information with affiliates or third parties for their marketing or promotional purposes. Your opt-in data and consent will not be shared with third parties; your consent is not transferable.

AI Notice:

FCCI Insurance Group may use artificial intelligence (AI) in conducting its business, which may include using AI in handling policies or claims, or in communications with you, including text messages.

*FCCI Insurance Group, including FCCI Insurance Company, FCCI Commercial Insurance Company, National Trust Insurance Company, Monroe Guaranty Insurance Company, FCCI Advantage Insurance Company, FCCI Specialty Insurance Company, FCCI Services, Inc., and Brierfield Insurance Company.