FCCI Claim Contacts

P&C CLAIM OPERATIONS

Mark Kwiatkowski
VP, Claims
mkwiatkows@fcci-group.com
678-332-5727 office
770-862-0705 cell

Pete Duncan
Managing Director, Liability
(TX, LA, OK)
pduncan@fcci-group.com
972-338-3391, ext. 7721 office 
214-732-3799 cell

Wendy Dean
Managing Director, Liability
(AL, AR, DC, IN, IL, KY, MO, MI, MD, MS, PA, OH, VA, TN)
wdean@fcci-group.com
317-571-3090 office
317-515-7019 cell

Stephanie Call
Director, Liability
(FL, GA, NC, SC)
scall@fcci-group.com
941-907-7577 office
941-545-7615 cell

PROPERTY

Mark Winters
Director, Property Claims
mwinters@fcci-group.com
941-907-7511 office
941-720-8050 cell
 

APD & APPRAISAL

Shannon Kies
Director, Commercial Vehicle Team
skies@fcci-group.com
941-907-2787 office
614-421-8162 cell

COMPLEX CLAIMS

Monty Henderson
AVP, Complex Claims
mhenderson@fcci-group.com
407-893-7026, ext. 8286 office
614-296-1720 cell

SURETY

Jim Kisner
Director, Surety Claims
jkisner@fcci-group.com
941-907-7547 office
404-433-6623 cell
  

CORPORATE CLAIMS

Nick Smith
VP, Claims
ssmith4@fcci-group.com
941-907-2702 office
601-331-8291 cell
 
Denise Carter
Managing Director, Medical Management
dcarter@fcci-group.com
941-907-7610 office
941-730-2416 cell
  

WORKERS' COMPENSATION

Tim Makowske
Managing Director, WC
tmakowske@fcci-group.com
407-893-7039, ext. 7039 office
410-916-6544 cell

Lori Rock
Director, Claims, WC
lrock@fcci-group.com
800-805-3737, ext. 5773 office
678-462-8081 cell
Responsible for all states if not noted otherwise
 
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