In March 2016 in Grand Rapids, Michigan, an attic fire destroyed Kleyn Electric’s building and most of its contents. Within hours, agent Jim Ryskamp of Berends Hendricks Stuit (BHS), FCCI State Director for Michigan Lori Herman and FCCI Senior Claim Adjuster Kevin Elliott were on-site to help. They found a new location to temporarily move the business, and within a couple of days, Kleyn Electric was up and running again.
“It was a very hectic and stressful time, but I do remember clearly that we were assured we would be paid for the loss once the investigation was complete, and we were told in detail how the process would work and what the timelines were. I want to thank FCCI and BHS for the way they worked with us from start to finish," Nick Kleyn said. "The fire was an awful experience — one that I would hate to go through again — but FCCI and BHS have been very good to work with and have made the whole claim process as easy as possible under some very difficult circumstances.”
